Zoho CRM is a popular customer relationship management software that helps businesses manage their sales, marketing, and customer support activities. If you’re considering using Zoho CRM for your business, one of the first things you’ll want to know is how much it costs. In this article, we’ll break down the different pricing plans offered by Zoho CRM and what you get with each plan.
Details
Plans and Pricing
Zoho CRM offers four pricing plans: Standard, Professional, Enterprise, and Ultimate. The Standard plan is the most basic and affordable plan, while the Ultimate plan is the most comprehensive and expensive plan. Here’s an overview of each plan:
- Standard: $12/user/month billed annually or $18/user/month billed monthly. This plan includes basic features such as lead and contact management, sales forecasting, and email integration.
- Professional: $20/user/month billed annually or $30/user/month billed monthly. This plan includes advanced features such as workflow automation, sales tracking, and social CRM integration.
- Enterprise: $35/user/month billed annually or $45/user/month billed monthly. This plan includes features such as territory management, advanced analytics, and custom modules.
- Ultimate: $100/user/month billed annually only. This plan includes all the features of the Enterprise plan, plus additional features such as advanced customization, sandbox, and priority support.
Free Trial
Zoho CRM offers a free trial for each of its pricing plans, ranging from 15 days to 30 days. This is a great way to test out the software and see if it’s a good fit for your business before committing to a paid plan.
Additional Costs
In addition to the monthly or annual subscription fee, there are a few additional costs you should be aware of if you choose to use Zoho CRM:
- Add-ons: Zoho CRM offers a variety of add-ons that can enhance your CRM experience, such as SalesIQ for live chat and Zoho Survey for customer feedback. These add-ons come at an additional cost.
- Implementation: If you need help setting up Zoho CRM for your business, you may want to consider hiring a Zoho CRM consultant or partner to assist you. This can come at an additional cost.
Discounts
Zoho CRM occasionally offers discounts on its pricing plans. For example, they may offer a discount for businesses that choose to pay annually instead of monthly. Keep an eye out for these discounts if you’re looking to save money on your CRM subscription.
Cancelation
If you decide that Zoho CRM is not the right fit for your business, you can cancel your subscription at any time. However, keep in mind that Zoho CRM does not offer refunds for any unused portion of your subscription.
FAQ
What happens if I exceed my plan’s user limit?
If you exceed your plan’s user limit, you will need to upgrade to a higher plan or purchase additional user licenses.
Can I switch between plans?
Yes, you can switch between plans at any time. However, keep in mind that some features may not be available in all plans.
Is there a limit to the number of contacts I can have in Zoho CRM?
No, there is no limit to the number of contacts you can have in Zoho CRM.
Is there a setup fee?
No, there is no setup fee for Zoho CRM. However, if you choose to hire a Zoho CRM consultant or partner to assist with implementation, there may be an additional cost.
What kind of support is available?
Zoho CRM offers a variety of support options, including email support, phone support, and a knowledge base. Priority support is only available with the Ultimate plan.
Can I integrate Zoho CRM with other software?
Yes, Zoho CRM offers integrations with a variety of software, including G Suite, Office 365, and Mailchimp.
Pros
Zoho CRM offers a variety of pricing plans to fit the needs and budget of any business. The software is user-friendly and offers a wide range of features to help you manage your sales, marketing, and customer support activities. Zoho CRM also offers a free trial so you can test out the software before committing to a paid plan.
Tips
- Consider your business needs when choosing a pricing plan. The Standard plan may be sufficient for small businesses, while larger businesses may require the more advanced features offered in the Enterprise or Ultimate plans.
- Take advantage of the free trial to test out the software and see if it’s a good fit for your business.
- Keep an eye out for discounts and promotions that may be offered by Zoho CRM.
Summary
Zoho CRM offers a variety of pricing plans to fit the needs and budget of any business. The software offers a wide range of features to help you manage your sales, marketing, and customer support activities. With a free trial available and a variety of support options, Zoho CRM is a great choice for businesses of all sizes.